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Halifax’s fully vegan market with same-day local delivery*
Halifax’s fully vegan market with same-day local delivery*

Local Delivery, Shipping & Pick-up

SAME-DAY LOCAL DELIVERY

When will my local delivery order arrive? Grocery orders are typically delivered within 2-3 hours. Exact timing can vary depending on how busy the market is, and how much traffic there is. You must order by 2pm for same-day delivery. Any orders received after 2pm will be delivered the following day.

Order Timing Note: We only prepare orders during regular business hours, so if you place an order at 6am we won't start preparing it until we open at 11am :)

How much will local delivery cost? Your delivery fee is based on the first three digits of your postal code. 

 POSTAL CODE (first three digits)
DELIVERY FEE
B3K, B3L, B3H, B3J and B3N
6.95
B3S, B3M, B2Y, B3A, B3B and B3P
10.95
B2X, B2W and B3R
15.95

How do I get free delivery? We currently offer free delivery on the peninsula for all grocery orders over $99. The discount will apply automatically at checkout.

What if my postal code isn't listed? If you don't see the first three digits of your postal code listed above, you are located outside our local delivery area. You can choose Pick-up (free) or $18 Flat Rate Shipping at checkout. Please note, not all products are eligible for shipping, so make sure you only put products in your cart that can be shipped. Every product page has shipping eligibility clearly stated in the product description. Click here to view our collection of shippable products.

Is there a minimum order price to get delivery? Yes, orders must be at least $25 to be eligible for delivery.

Do you deliver all your products? Yes! All the products on our website are available for local delivery. Even the items that don't qualify for shipping.

How do I order food for delivery from the take-out menu? Find us on Skip the Dishes or Uber Eats for meal delivery. Our take-out menu is for pick-up orders only.

CANADA-WIDE SHIPPING

How much does shipping cost? We offer 18 dollar flat rate shipping across Canada on all orders up to 10kg. (We don't ship orders heavier than 10kg). If you're just buying one product the shipping cost may seem high, but we have a huge selection to choose from, and if you're buying a few essential items that you needed anyway, the cost is definitely worth the convenience :)

Why do you charge for shipping? Shipping is very expensive for small businesses. The vast majority of our shipping orders, even small ones, cost us between 22-26 dollars to ship. Plus, we have the additional cost of driving to the post office to put it in the mail.

Do you ship all your products? We ship most of our products, but we don't ship temperature controlled food (from the fridge or freezer), or bulk items from our Wholesale collection. Every product page has shipping eligibility clearly stated in the product description. If you only want to view the products that qualify for shipping, click here to shop our Shippable Products category.

How long will it take to get my order? We process shipping orders within two days and ship via Canada Post. You will receive a tracking number when your order is shipped, so you can keep an eye on it's location and estimated delivery date. Below are shipping standards taken from Canada Post. These are not guaranteed, and do not include our 2-day processing time.

PROVINCE APPROXIMATE DELIVERY
Alberta  9-10 business days
British Columbia 10-11 business days
Manitoba 8-9 business days
New Brunswick 4-5 business days
Newfoundland and Labrador 6-9 business days
Northwest Territories 12-14 business days
Nova Scotia  3-4 business days
Nunavut 12-14 business days
Ontario 5-7 business days
Prince Edward Island 
4-5 business days
Quebec 5-7 business days
Saskatchewan 8-9 business days
Yukon 12-14 business days

Additional Information

  • We ship from Halifax, Nova Scotia.
  • Successfully placed orders will receive email confirmation with order details. If you do not receive an email, check your spam folder or contact us for confirmation.
  • If you need assistance with your order, contact us so we can help. We will not be able to make changes to your order once it has shipped.
  • Please review and ensure that you have entered the correct address. If your order is returned to us due to an incorrect address, we will refund the original order (minus the shipping fee) and ask that you re-submit your order.

Winter Shipping Note: Some products can freeze if left outside at below freezing temperatures. During the cold winter months, please have your order shipped to an address where someone will be home to receive it. While we always do our best to package orders for safe arrival, we can't accept responsibility for damaged products that were left outside in the winter for an extended period of time. 

ORDER PICK-UP

When can I pick-up my order? Take-out food orders will typically be prepared within 20-30 minutes. Grocery orders will typically be prepared for pick-up within 1 hour of purchase, during regular business hours. (Exact time can vary slightly depending on how busy the market is). In either case you will receive an email as soon as your order is ready for pick-up. You also have the option to request a specific pick-up time by leaving us a note in the space provided on the cart page. 

Order Timing Note: We only prepare orders during regular business hours, so if you place an order at 6am we won't start preparing it until we open at 11am :)

We have limited storage space for grocery orders, so please come pick up your groceries within 24 hours of receiving your "ready for pick-up" email. If you won't be coming to pick-up until a later date, you can leave us a note as mentioned above, so we know when to prepare it for you. Thank you!

Do you offer curbside pick-up? We don't have parking spaces directly in front of our shop, so unfortunately we can't bring your order to your vehicle. If you'd rather not come inside to pick-up your order for any reason, you can call and let us know you're waiting outside. We'll bring your order out the door to you as soon as possible.

Is there a fee? No way! We're happy to pack up your grocery order for you, and we'll never charge you for the service. 

More questions? Click here to get in touch with us!